Agent Profiles

Dear Carmel, Sam and Team

We have thus far found United Group to have provided a great real estate service. Carmel was prompt, efficient, professional and very nice to deal with when we enquired with United to manage my property a few months ago. Carmel met me, Laura, at the property and was very personable and made me feel like she took genuine interest, she was very thorough in explaining the entire process, right from advertising, finding tenants, the leasing process and what is to be expected. The property was well advertised, with great photos and information, with the open day being only about 2 days after first advertising. A great number of interested parties presented at Open Day and a tenant was secured immediately, we believe it took only about 5 days from having Carmel initially visit to the lease agreement being signed.

Sam, who is our property manager, is also very professional and friendly, he is always willing and able to assist, he represented us on open day and did an amazing job with interested parties and was able to find us tenants. Having had our first inspection together with Sam just recently, he was thorough in his inspection and we expect Sam will do a thorough job following through with any issues. We are glad that Sam is overseeing our property and feel that he has our best interest in mind. It's always a pleasure to deal with him.

We've had limited contact with other staff, however, the staff we have dealt with have been very proficient and very helpful with a prompt turn-around in regards to my enquiries.

We had ended our agreement earlier this year with an alternate agency who trades under a highly known Australian agency name, due to their ongoing lack of care, multiple errors at our own expense, unprofessional manner and tactless attitude. After choosing United Realty to represent us, we have thus far, felt that we have made the best choice, United Realty's standard of service is so much higher, we hope to continue a great relationship with United and recommend United Realty Cecil Hills.

Laura and Anthony

Prompt, Efficient and Professional

Good Morning Carmel

You are a legend Carmel :). Thanks for organising everything, we really appreciate all your help as well as above and beyond customer service. United Reality is very lucky to have someone like you in their team.

Once again a big thank you to you.

3A Ara Place, Hinchinbrook Landlord

Hi Carmel,

Can I just say your service and the staff are awesome. I have highly recommended you to my friends as I think the company responsiveness is impeccable compared to the agencies I have dealt with in the past.

Regards,

Daniel Caruana
Daniel Caruana